Operations Specialist
Core
Backbone of the sales organization, translating business strategy into operational reality by managing the complete sales process in Salesforce.com.
Role type
Sales Operations Specialist
Builds
Unified view of business performance and data-driven decision-making for customer-facing teams
Domain
B2B SaaS / Cloud Communication
Required skills
Salesforce administration, data quality governance, sales reporting and forecasting, process optimization, stakeholder management, analytical problem-solving
Preferred skills
Sales forecasting methodologies, incentive compensation planning, BI tools (Tableau/Looker), go-to-market strategy implementation
Technologies
Salesforce.com, Tableau, Looker
Responsibilities
Administer CRM data, manage campaigns and lead assignment, configure reports and dashboards, consolidate forecasts and translate metrics into insights, drive data quality improvements, design and optimize sales processes, support customer-facing teams with training and troubleshooting, collaborate on quarterly planning and KPI target-setting
Seniority
Mid-level, hands-on IC