Customer Development Rep
Core
First point of contact for customers responsible for generating lead volume and warm introductions for account management through outbound prospecting and net-new lead generation.
Role type
Sales Development Representative (SDR)
Builds
New sales opportunities and qualified meetings for the account management team
Domain
SaaS / WordPress Hosting
Deliverable
product features
Required skills
outbound prospecting, relationship building, sales techniques, pipeline management, CRM navigation, multi-channel communication
Preferred skills
structured sales methodologies (Solution Selling, SPIN, Sandler), experience with technical and leadership contacts
Technologies
Salesforce.com
Responsibilities
Research and catalog contact, account and opportunity information; Build relationships with existing accounts to decrease dormancy; Use effective sales techniques to uncover customer needs; Articulate solution benefits to prospects; Schedule quality meetings to over-achieve quota
Seniority
Entry-level to Individual Contributor