IT Operations Engineer
Core
Deliver reliable, secure, and user-focused IT operations for a fast-growing global organization, supporting hardware, SaaS platforms, and collaboration tools.
Role type
IT Operations Engineer (Helpdesk/Support)
Builds
Internal IT environment stability and employee productivity
Domain
Enterprise IT Operations / Cybersecurity Company
Deliverable
infrastructure
Required skills
macOS administration, SaaS platform management, ticketing tools, hardware support, user onboarding/offboarding, automation tools
Preferred skills
Startup environment experience, Jamf familiarity
Technologies
Google Workspace, Okta, Slack, Jira Service Management, Jamf
Responsibilities
Administer and troubleshoot macOS systems and peripherals, manage SaaS platforms and user accounts, resolve issues via ticketing systems, lead employee onboarding/offboarding, optimize system configurations, run complex IT projects
Seniority
Mid-level, hands-on IC
