IT Operations Specialist
Core
Delivering secure, reliable, and scalable technology experiences for employees across the company, supporting the full employee lifecycle.
Role type
IT Operations Specialist (mid-level IC)
Builds
Internal IT environment, automation solutions, and operational processes for a distributed workforce
Domain
IT Operations / Cloud Infrastructure / Endpoint Management
Deliverable
infrastructure
Required skills
Identity and access management (IAM) administration, macOS and Windows endpoint management, ITSM platform administration, VDI environment support, scripting (Python, Bash, PowerShell), cloud security fundamentals, technical documentation
Preferred skills
Kubernetes/containerized environment support, compliance frameworks (SOC 2, ISO 27001), SaaS API integration, office network topology knowledge
Technologies
Okta, Jamf, Intune, Freshservice, Terraform, Python, Bash, PowerShell
Responsibilities
Administer identity and access management platforms, manage macOS and Windows endpoints via MDM, administer ITSM platforms and ticketing workflows, support VDI environments and workstations, create and maintain technical documentation, participate in on-call rotations for critical incidents
Seniority
Mid-level, hands-on IC