IT Intern
On-site
Core
Support IT service requests, resolve self-service tickets, and assist with hardware/software setup for end users.
Role type
IT Intern (Service Desk)
Builds
IT support services for internal employees
Domain
IT Service Management / Hardware Support
Deliverable
client delivery
Required skills
troubleshooting technical issues, setting up computers and IT equipment, documenting support requests, managing user account access
Responsibilities
Partner with analysts to resolve self-service tickets, configure and deploy IT equipment, document troubleshooting steps, support user account access and password resets
Seniority
Intern