IT Intern (Remote MEX)
Core
Part-time IT support role assisting with user onboarding/offboarding, asset tracking, ticket management, and documentation for a marketing agency's IT infrastructure.
Role type
IT Intern
Builds
Internal IT infrastructure support (user accounts, asset inventory, knowledge base)
Domain
IT Operations / Helpdesk
Deliverable
infrastructure
Required skills
User account management, asset tracking, ticket prioritization, documentation writing, time management
Preferred skills
Familiarity with ticketing systems, knowledge base platforms
Technologies
Google Workspace, Slack, Zoom, LastPass, Notion
Responsibilities
Assist with adding/removing users to platforms; Support inventory and asset tracking; Handle IT tickets (password resets, app installations); Create and update IT documentation; Provide administrative support
Seniority
Intern
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