Sr. Engineer - Application Support P 4B
Core
Provide advanced technical support for troubleshooting, resolving incidents, and maintaining enterprise applications.
Role type
Senior Application Support Engineer
Builds
Maintains and supports existing application infrastructure and deployments
Domain
IT Operations / Application Support
Deliverable
client delivery
Required skills
Python, Ruby on Rails, Splunk, IT Process Automation, VERITAS NetBackup, Agile Methodology
Preferred skills
Kronos Workforce Management, Microsoft 365, ITIL Foundation
Technologies
Ayehu, Splunk, VERITAS NetBackup, Microsoft 365, Ruby on Rails
Responsibilities
Troubleshoot and resolve application-related incidents, Perform application maintenance (monitoring, patching, upgrades), Develop and maintain technical documentation, Participate in new application implementation (testing, deployment, post-implementation support), Collaborate with cross-functional teams to minimize downtime
Seniority
Senior, hands-on IC