Application Support Analyst-------------------Need GC and USC-------Need Locals
Core
Provide Level 2 technical expertise for incident analysis, management, and production support for applications and infrastructure components.
Role type
Application Support Analyst
Builds
Supports critical application processes and associated infrastructure services.
Domain
IT Operations / Application Support
Deliverable
client delivery
Required skills
Autosys, SQL, UNIX, WebLogic, Oracle, Sybase, ETL, Remedy, Incident Management, OS patching (UNIX/Wintel), Change Management
Preferred skills
TIBCO, Java, Microsoft Excel
Technologies
Autosys, WebLogic, TIBCO, Oracle, Sybase, UNIX, Wintel, Remedy
Responsibilities
Analyze and manage incidents in production environments; resolve defects following defined standards; support on-boarding of new applications to production; write SQL queries for support analysis; follow client-defined change management processes for deployments; establish knowledge articles for production support.
Seniority
Mid-level, hands-on IC
