Front Desk Associate
Core
Front desk reception and administrative support for the Counseling & Testing Center, serving as the primary point of contact for students, faculty, and staff.
Role type
Administrative Assistant II (Front Desk Associate)
Builds
Administrative support, testing coordination, and office management for the CTC
Domain
Higher Education / Mental Health Services
Required skills
Greeting and registration, scheduling appointments, inventory management, billing processing, confidentiality compliance, Microsoft Office Suite, oral and written communication, time management
Preferred skills
Electronic medical record systems, HIPAA and FERPA compliance, email/calendar management, project coordination, multi-priority management
Technologies
Microsoft Office Suite, Electronic Medical Records systems, Outlook, Gmail
Responsibilities
Greet and register clients for testing; manage inventory and purchasing of office supplies; coordinate billing and process invoices; maintain confidential client files; serve as primary reception administrator; manage staff schedules and calendars; produce correspondence and arrange meetings; maintain departmental policies and forms; assist in website maintenance.
Seniority
Entry-level, part-time