Member Support Specialist (South Bay)
On-site
Core
Front-of-house administrative support and patient experience management for a primary care clinic.
Role type
Member Support Specialist (Administrative Assistant)
Builds
Seamless in-office patient experience and operational flow
Domain
Healthcare / Primary Care
Deliverable
dashboards & analysis
Required skills
Patient intake, schedule management, billing and insurance knowledge, front-of-house duties, office upkeep, multi-software proficiency
Preferred skills
C-I-CARE framework application, team collaboration, problem-solving under pressure
Technologies
Slack, G-suite, Zoom, 1Life (Electronic Medical Record System)
Responsibilities
Patient check-in/check-out, insurance verification, same-day schedule management, office opening/closing and upkeep, team huddles, ad-hoc provider support
Seniority
Individual Contributor, entry-level to mid-level