Mitarbeiter (m/w/d) für Praxisempfang & Telefonservice im Kinderwunschzentrum
Core
Front-desk and telephone service specialist for a fertility clinic, managing patient intake, registration, and administrative support.
Role type
Receptionist and Patient Service Coordinator
Builds
Patient intake workflows, appointment scheduling, and clinic administrative operations
Domain
Healthcare / Fertility Clinic
Deliverable
client delivery
Required skills
Patient intake and registration, appointment coordination, data entry (EDV), correspondence triage, document management, billing support, order management, MS Office proficiency
Preferred skills
Medical or hospitality background, English language skills, empathy, self-management
Responsibilities
Telephone support for new and existing patients, patient data collection, independent prioritization of incoming correspondence, evidence and archive management, appointment coordination, administrative support for billing and order management, file archiving