Global Sales Process & Systems Manager (m/f/d)
Core
Optimize global sales processes, manage the CRM ecosystem, and drive sales enablement and AI initiatives to support worldwide sales teams.
Role type
Global Sales Process & Systems Manager
Builds
Scalable, efficient, and globally consistent sales operating models and digital workflows
Domain
International logistics and freight forwarding
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Sales process optimization, CRM administration, sales enablement strategy, project management, stakeholder influence, analytical thinking, digital transformation
Preferred skills
CargoWise One CRM, Microsoft Dynamics, Salesforce, SAP Analytics Cloud, Analysis for Office (AFO), AI solution piloting
Technologies
CargoWise One, Microsoft Dynamics, Salesforce, SAP Analytics Cloud, Analysis for Office (AFO)
Responsibilities
Maintain global sales standards and procedures; monitor process performance and drive continuous improvement; own the global CRM platform and drive user adoption; coordinate the global CRM Super User community; support internal communications and knowledge-sharing initiatives; develop and maintain sales training materials and eLearnings; support ad-hoc sales reporting and business intelligence requests; identify and pilot AI-powered solutions for sales and learning platforms
Seniority
Mid-level, hands-on IC
