Commercial Excellence specialist
Core
Local owner of the awareness-to-lead-to-order process, transforming customer and commercial data into actionable insights to drive business generation and strategic decision-making.
Role type
Commercial Excellence Specialist (Sales Operations/CRM)
Builds
Local CRM processes, data quality standards, customer segmentation strategies, and commercial support activities.
Domain
Industrial equipment (heat transfer, separation, fluid handling) / B2B Sales & Marketing
Deliverable
dashboards & analysis
Required skills
CRM platform management, data transformation, customer segmentation, commercial process optimization, data visualization, stakeholder collaboration
Preferred skills
Multinational matrix organization experience, marketing operations, business analytics
Technologies
CRM platforms, data visualization tools
Responsibilities
Drive execution of Commercial Excellence strategies; Act as local ambassador for CRM excellence; Plan and execute commercial support activities; Lead local data quality initiatives; Translate data into meaningful insights; Serve as champion for Customer Experience initiatives; Support customer segmentation initiatives; Lead Commercial Excellence projects; Collaborate with Marketing, Sales, and Business Units.
Seniority
Individual Contributor, operational execution with strategic focus
