Inside Sales and Customer Support Specialist
Core
Inside Sales & Customer Support Specialist driving sales and providing support for the Water Industry.
Role type
Inside Sales & Customer Support Specialist
Builds
Sales pipeline, customer relationships, and product adoption in the Water Industry
Domain
Water Industry / Industrial Technology
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Lead qualification, CRM management, sales pitching, pipeline tracking, upselling/cross-selling, customer onboarding, product demonstration, issue resolution, feedback analysis, reporting
Preferred skills
Bachelor's degree in business/marketing/communications, 2+ years inside sales/customer service experience, proven sales target achievement
Technologies
Salesforce, HubSpot, Microsoft Office Suite
Responsibilities
Identify and qualify leads via inbound/outbound activities, maintain organized CRM, contact prospects to close sales, develop tailored pitches and proposals, track sales pipeline, collaborate on sales strategies, upsell/cross-sell to existing customers, educate customers on offerings, serve as first point of contact for inquiries, escalate complex cases, guide new customer onboarding, conduct product demos and training, build customer relationships, collect and analyze feedback, prepare reports on support trends and sales performance
Seniority
Mid-level, hands-on IC