Service Coordinator
Core
Leading and coordinating internal service requests, scheduling field engineers, and managing order backlogs to ensure timely customer invoicing and service delivery.
Role type
Service Coordinator
Builds
Field service operations and customer service workflows
Domain
Industrial equipment services (energy, food, water, shipping)
Deliverable
client delivery
Required skills
Planning and coordination, scheduling, data entry, order backlog management, quotation support, compliance monitoring
Preferred skills
ERP systems, service management platforms, international environment experience
Technologies
Microsoft Office (Excel), ERP systems, service management platforms
Responsibilities
Planning and coordination of internal service requests, managing service engineers' work schedules, controlling order backlog, reviewing service requests, ensuring team compliance with safety policies, administering service agreements, monitoring special tools and certifications
Seniority
Entry-level to Junior, hands-on IC