Resource Coordinator
Core
Coordinate staffing, scheduling, and resource planning for field service employees in the power systems industry to support customer equipment maintenance and emergency response.
Role type
Operations Resource Coordinator
Builds
Field service schedules, work orders, and resource allocation for power system maintenance teams
Domain
Industrial power systems / Field service operations
Required skills
Salesforce proficiency, scheduling and resource planning, customer service, time entry management, emergency response coordination, logistics and material ordering, administrative coordination
Preferred skills
Associate's degree, knowledge of power distribution and control products, familiarity with field service practices
Technologies
Salesforce
Responsibilities
Plan field service employee resources, review and manage time entries, update job schedules based on changes, schedule warranty and emergency jobs, obtain test equipment and materials, coordinate customer entrance requirements and safety checks, field emergency calls, complete work order requirements, participate in backlog reviews, handle shipping and receiving tasks
Seniority
Mid-level, hands-on coordinator