Service Auftragsabwicklung (m/w/d)
Core
Managing service order processing, coordinating external service partners, and ensuring data quality for product master data in the service domain.
Role type
Service Operations Coordinator
Builds
Service delivery processes and partner management workflows
Domain
Industrial manufacturing / Technical Services
Deliverable
client delivery
Required skills
Service order coordination, external partner management, product master data management, commercial contract administration, invoicing and accounts receivable, stakeholder coordination
Preferred skills
SAP proficiency, technical service environment experience, customer seminar planning
Technologies
SAP, ADB, MDM
Responsibilities
Maintain and analyze product master data in ADB, MDM, and SAP; Coordinate and manage external service partners including task control and billing; Create and align service contracts and commercial documents; Plan and organize customer seminars and training; Process service orders and offers including delivery notes and invoicing; Coordinate pricing, delivery times, and safety stocks with procurement and service leadership