Key Account Manager, NAA
Core
Driving disciplined commercial execution and strategic relationship management for existing North American Appliance (NAA) accounts, focusing on demand generation and protecting core business.
Role type
Senior Key Account Manager (B2B Manufacturing)
Builds
Aftermarket demand, new product introductions (NPD), and commercial execution plans for OEM clients.
Domain
Industrial Manufacturing / Residential Filtration / Appliances
Deliverable
client delivery
Required skills
Account planning, forecasting, cross-functional project leadership, value-selling, CRM/pipeline management, pricing strategy, issue resolution, business development
Preferred skills
Manufacturing or engineered-product exposure, NPD/CI project experience
Technologies
CRM systems, dashboards, forecasting tools
Responsibilities
Own commercial management of existing NAA accounts including forecasting, quote execution, and revenue performance; Apply 80/20 segmentation to align service levels and growth priorities; Lead cross-functional NPD and derivative projects from intake to launch; Translate customer needs into actionable requirements for Product Development and Supply Chain; Maintain accurate pipeline and account data; Partner with Customer Service to resolve issues and reduce escalations; Identify account growth opportunities including adjacent applications and aftermarket potential.
Seniority
Senior, hands-on IC
