Sales Efficiency & Commercial Transformation Director
Core
Enhancing commercial effectiveness of Sales, Customer Service and Marketing Division by translating data and insights into actions that improve sales productivity, predictability, and customer value.
Role type
Senior strategy & transformation leader (commercial operations)
Builds
Commercial performance management models, management dashboards, automated workflows, and optimized end-to-end processes for Sales, Marketing, and Customer Service.
Domain
Education technology / K12 learning services
Required skills
Business analytics, process transformation, stakeholder influence, data-driven decision-making, cross-functional project leadership, strategic planning, change management, KPI definition, forecasting, automation implementation.
Preferred skills
CRM solutions, Power BI, workflow mapping tools, marketing automation, Lean/Six Sigma/Agile/Design Thinking, workshop facilitation.
Technologies
Power BI, CRM, marketing automation platforms, workflow tools.
Responsibilities
Create and develop a consistent commercial performance management model; Define KPIs and develop management dashboards; Analyze sales/marketing/operational data to drive business recommendations; Improve sales productivity and forecasting quality; Lead implementation of AI tools and automation; Map and optimize end-to-end processes; Coordinate cross-functional transformation projects; Prepare executive-level presentations and decision materials.
Seniority
Senior, hands-on IC with strategic scope