Business Solution Designer – People Service Center
Core
Design and implement scalable, technology-enabled solutions to improve employee experience, simplify service delivery, and drive operational efficiency within HR and Operations.
Role type
Business Solution Designer (HR Operations & Technology)
Builds
Technology-enabled solutions for HR service delivery and operational efficiency
Domain
Human Resources, Shared Services, HR Technology
Required skills
Business analysis, Process improvement, HR operations, Shared services, Technology implementation, Cross-functional collaboration, Global stakeholder management, Solution design, Process mapping, Success metrics definition
Preferred skills
HR technology expertise, Employee service platforms, AI and automation, Self-service solutions, Data analysis, KPIs, Workforce planning, Workshop facilitation
Technologies
Workday, ServiceNow, AI, Automation, Workflow tools, Digital service tools
