Senior Manager, Learning Systems, Intelligence & Analytics
Core
Senior Manager responsible for the strategy, design, development, and operation of the technology ecosystem supporting the Global Operations Academy (GOA), including learning platforms, AI tools, and learning intelligence analytics.
Role type
Senior Manager, Learning Systems & Intelligence
Builds
Learning platforms, content development tools, learning intelligence dashboards, and analytical solutions for the Global Operations Academy.
Domain
Corporate Learning & Development (L&D) / Enterprise Technology / Data Analytics
Required skills
Learning technology strategy, enterprise platform operations, data analytics, AI adoption, vendor management, cross-functional leadership, budget management, simulation environments, data governance, stakeholder partnership
Preferred skills
xAPI/SCORM standards, learning interoperability, business intelligence platforms, virtual labs/digital twins, immersive learning technologies, multi-region regulatory compliance
Technologies
LMS, LRS, learning portals, content-authoring tools, BI platforms, AI/automation tools, simulation environments, digital twins
Responsibilities
Define and execute multi-year learning technology strategy and roadmap; Lead the learning technology ecosystem including LMS, analytics, and AI; Develop learning intelligence dashboards and performance measurement frameworks; Lead responsible adoption of AI and emerging learning technologies; Manage third-party technology vendors, contracts, and licensing; Lead technology strategy for global learning labs and simulation environments; Build partnerships across HR, enterprise technology, and business stakeholders to translate needs into scalable solutions.
Seniority
Senior Manager, hands-on leadership & strategy