Technical Account Manager - German Speaking
Core
Architect long-term technical strategies and serve as a trusted advisor for enterprise customers to maximize value from an AI-powered learning platform.
Role type
Senior Technical Account Manager (Enterprise SaaS)
Builds
Enterprise learning transformations, API integrations, and AI-assisted workflows
Domain
EdTech / Learning Management Systems (LMS)
Deliverable
client delivery
Required skills
Enterprise SaaS troubleshooting, RESTful APIs, OAuth 2.0, SAML, JavaScript, SQL, iPaaS tools, executive communication
Preferred skills
AWS Product Certification, e-Learning domain experience, platform scalability consulting
Technologies
Docebo, Workato, Zapier, Snowflake, Tableau, Power BI
Responsibilities
Translate customer business goals into scalable technical strategies, monitor technical performance metrics and mitigate risks, lead executive technical reviews on SLAs, drive systemic platform improvements via pilot projects
Seniority
Senior, hands-on IC