Medical Secretary
Core
Administrative support for physicians to facilitate patient care, scheduling, and billing operations.
Role type
Medical Secretary
Builds
Patient appointment schedules, billing records, and referral coordination
Domain
Healthcare / Primary Care
Deliverable
product features
Required skills
Phone communication, appointment scheduling, patient registration, insurance verification, payment collection, data entry, regulatory compliance (OSHA/DOH)
Preferred skills
Customer service, kiosk assistance, meeting attendance
Technologies
Kiosk systems, scheduling software, payment processing tools
Responsibilities
Answer phones and schedule appointments, check patients in/out and coordinate specialist referrals, collect patient balances and copays, verify demographics and insurance information, assist with kiosk sign-in, schedule and track STAT referrals and pre-authorizations, adhere to privacy guidelines for patient data, provide customer service, attend relevant meetings and workshops
Seniority
Individual Contributor, entry to mid-level