Sr Mgr, Business Systems
Core
Lead and scale business systems architecture, strategy, and daily operations for the global Go-To-Market (GTM) motion, acting as the strategic domain owner for the core sales technology stack.
Role type
Senior Manager, Business Systems (Sales Technology)
Builds
Global sales technology stack including Salesforce, Clari, Backstory, SAP Commissions, and LinkedIn Sales Navigator
Domain
Cybersecurity / SaaS Sales Operations
Required skills
Business Systems Architecture, Salesforce Administration, Forecasting Platform Management, Compensation System Management, Sales Intelligence Tools, Data Governance, SOX Compliance, Team Leadership, Agile Methodology, Process Reengineering
Preferred skills
MBA, SAP Commissions experience, Callidus Commissions experience, SQL proficiency, JIRA, ServiceNow, AI automation integration
Technologies
Salesforce, Clari, Backstory, ClosePlan, SAP Commissions, LinkedIn Sales Navigator, SQL, Workbench, Dataloader, JIRA, ServiceNow
Responsibilities
Lead and mentor a team of Business Systems Analysts and Administrators; oversee ticket handling and SLA adherence across onshore and offshore support queues; manage vendor relationships and license audits; partner with Sales Leadership and Finance to translate strategic requirements into technology roadmaps; champion AI-assisted workflows and robotic process automation; ensure systemic accuracy and stringent data security across sales platforms.
Seniority
Senior, hands-on IC with team leadership