Sr Mgr, Business Systems
Core
Lead and scale business systems architecture, strategy, and daily operations for global Go-To-Market motions, acting as the strategic domain owner for the core sales technology stack.
Role type
Senior Manager, Business Systems (Sales Technology)
Builds
Global sales technology stack including Salesforce, Clari, Backstory, SAP Commissions, and LinkedIn Sales Navigator
Domain
Cybersecurity / SaaS Sales Operations
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Business Systems Architecture, Salesforce Administration, Forecasting Platform Management, Compensation System Architecture, Sales Intelligence Tools, Data Governance, SOX Compliance, Agile Project Management, Team Leadership, Process Reengineering
Preferred skills
AI/Intelligent Automation, RPA, SQL, Workbench, Dataloader, JIRA, ServiceNow, MBA
Technologies
Salesforce, Clari, Backstory, ClosePlan, SAP Commissions, LinkedIn Sales Navigator, SQL, JIRA, ServiceNow
Responsibilities
Lead and mentor a team of Business Systems Analysts and Administrators; oversee ticket handling, queue prioritization, and SLA adherence; manage vendor relationships and license audits; partner with Sales Leadership and Finance to translate strategic requirements into technology roadmaps; champion AI-assisted workflows and robotic process automation; ensure systemic accuracy and stringent data security across sales platforms; oversee SOX controls and pipeline audit trails.
Seniority
Senior Manager, hands-on IC with team leadership