Principal Service Executive
Core
Senior trusted advisor leading professional services business development for large, strategic, and complex opportunities in Japan, focusing on subscription sales and successful customer deployments.
Role type
Principal Service Executive (Pre-Sales Services)
Builds
Professional Services business development, deployment strategies, and service value propositions for enterprise clients.
Domain
Enterprise SaaS Human Capital Management (HCM) and Financial Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Enterprise implementation and consulting experience, services sales, executive-level stakeholder engagement, proposal and contract negotiation, partner ecosystem management, project planning and risk assessment, competitive positioning
Preferred skills
Hands-on implementation experience, self-starter mindset, ability to mentor peers, thought leadership
Technologies
SaaS platforms, CRM tools, proposal software
Responsibilities
Lead and own Professional Services business development for large, strategic, and complex opportunities; Partner with Account Executives and Customer Success Managers to define Services Strategy; Present Workday Customer Services overviews and lead services discovery sessions with customer stakeholders; Design and validate credible Professional Services proposals, effort estimates, staffing models, high-level project plans, and risk assessments; Build and articulate differentiated services value propositions; Develop mutually beneficial relationships with Workday Service Partners; Act as a role model within the team by mentoring colleagues, sharing best practices, and contributing thought leadership.
Seniority
Principal, hands-on IC with mentorship responsibilities
