Data Operations Specialist
Core
Execute data maintenance, monitoring, and resolution for critical sales and customer data in Salesforce to ensure data quality, accuracy, and reliability.
Role type
Data Operations Specialist (Sales Operations)
Builds
Trusted data foundation for Go-to-Market (GTM) engine, sales velocity, and reporting accuracy
Domain
Cybersecurity / Sales Operations / Data Governance
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Data quality management, Salesforce.com administration, complex data analysis, SLA management, root-cause analysis, process improvement, stakeholder collaboration, data standards enforcement
Preferred skills
SOQL, ETL tools, Salesforce Inspector, managing stakeholder escalations, cross-functional collaboration
Technologies
Salesforce.com, Google Sheets, Microsoft Excel
Responsibilities
Prioritize and resolve high-volume data service requests within SLAs; Execute complex updates to account hierarchies and firmographic data; Enforce data standards and policies; Perform large-scale data analysis and updates; Investigate and manage escalated corner case issues; Monitor trends and implement process enhancements
Seniority
Mid-Senior, hands-on IC