Executive Officer IT Engineer
Core
Provide high-quality, in-person IT support for the Boston office, focusing on executive stakeholders, meeting room technology, and device support.
Role type
Senior IT Support Engineer (Executive Focus)
Builds
Reliable IT operations and meeting experiences for Boston-based employees and executives
Domain
Corporate IT Support / Workplace Technology
Deliverable
client delivery
Required skills
Windows/macOS/iOS troubleshooting, MDM (JAMF, Intune), AV/VC support, incident management, stakeholder communication, ITIL practices
Preferred skills
ITIL Foundation certification, Microsoft/Cisco/Apple certifications, project management training (via careerplan.io/jobs/J000702792-executive-officer-it-engineer-at-aptiv)
Technologies
Windows, macOS, iOS, JAMF, Microsoft Intune, Entra ID, Active Directory, Zoom/Teams, TCP/IP, DNS, DHCP
Responsibilities
Serve as trusted point of contact for executive IT needs; support device lifecycle activities; provide AV/VC and meeting room technology support; manage incidents from intake to resolution; maintain ticketing systems and support reporting.
Seniority
Senior, hands-on IC
