IT Engineer
Core
Provide critical IT support and administration for a global workforce, specializing in endpoint management, access control, and audiovisual solutions.
Role type
Senior IC IT Engineer (Endpoint & IAM)
Builds
Reliable daily IT systems, AV/meeting room solutions, and secure communication platforms for global operations. (via careerplan.io/jobs/0f659212-84d0-436e-b27c-99306b650318-it-engineer-at-iceye)
Domain
Enterprise IT Operations / Satellite Intelligence
Required skills
Endpoint management (Intune, Kandji, Workspace One, Puppet, Ansible), Identity & Access Management (Okta), Linux command-line administration, AV system troubleshooting (Logitech, Teams Rooms, Crestron, Q-SYS, Extron), Networking fundamentals (TCP/IP, DNS, DHCP, VPNs), Enterprise ITSM ticketing systems
Preferred skills
ITIL Foundation certification, Hardware troubleshooting and asset inventory management, Onboarding/offboarding workflows
Technologies
Okta, Intune, Kandji, Workspace One, Puppet, Ansible, Logitech, Microsoft Teams Rooms, Crestron, Q-SYS, Extron, Jira Service Management, ServiceNow, Freshservice
Responsibilities
Resolve daily global support requests for access, endpoints, and secure communications; Provide rapid response VIP and executive support; Operate and troubleshoot secure communication platforms; Maintain AV and meeting room solutions; Execute device provisioning and MDM configurations; Administer user access and SSO assignments; Create operational documentation for procedures and resolutions
Seniority
Senior, hands-on IC
