Healthcare Virtual Assistant | Colombia
Core
Provide administrative and patient support to U.S.-based medical clinics, including call handling, appointment scheduling, and EMR management.
Role type
Healthcare Virtual Assistant (Administrative Support)
Builds
Patient appointment schedules and verified insurance eligibility for US clinics
Domain
Healthcare / Medical Administration
Deliverable
client delivery
Required skills
Patient call handling, appointment scheduling, EMR/EHR management, Verification of Benefits (VOB), prescription refill coordination, HIPAA compliance, medical terminology knowledge
Preferred skills
Medical billing experience, US clinic support experience
Technologies
EMR/EHR systems, healthcare management software
Responsibilities
Answer inbound patient calls, schedule and coordinate appointments, update Electronic Medical Records, verify insurance eligibility, assist with prescription refills, maintain confidential documentation (via careerplan.io/jobs/C9-006-04-F68-healthcare-virtual-assistant-colombia)
Seniority
Mid-level, hands-on IC