Medical Office Administrator, Late Shift
Core
Administrative and clinical operations support for a network of healthcare practitioners, managing patient files, lab requisitions, and scheduling virtual consultations.
Role type
Medical Office Administrator
Builds
Digital-first healthcare platform for on-demand treatment (mental health, sexual health, daily health)
Domain
Healthcare / Telemedicine
Required skills
File management, Lab requisition tracking, Scheduling virtual consultations, EMR usage, Data entry, Quality assurance (QI/QA), Personal health information safeguarding
Preferred skills
Virtual care experience, Customer service, Bilingual (French)
Technologies
EMR systems
Responsibilities
Manage and strategize for the medical pillar functionality, consolidate and maintain electronic files and documents, track lab requisitions and follow up on missing results, act as liaison between pharmacy and practitioners, schedule and support audio/video consultations, maintain clinical documentation and training materials, respond to external faxes and voicemails, perform administrative and data entry tasks, assist with medical and insurance form editing, participate in QI/QA initiatives, safeguard personal health information (via careerplan.io/jobs/29fc8df2-bb2e-40c6-8da8-c6eef8277e2c-medical-office-administrator-late-shift-at-felix)
Seniority
Mid-level, hands-on IC