IT Enterprise Systems Support Engineer
Core
Provide first-line IT support and troubleshooting for approximately 200 end users in a corporate environment, managing hardware, software, mobile devices, and connectivity issues.
Role type
Senior IT Enterprise Systems Support Engineer
Builds
Stable IT infrastructure and seamless user experience for corporate employees
Domain
Financial Technology / Enterprise IT Operations
Required skills
Windows 11 and macOS support, Microsoft 365 administration, endpoint management (Intune, Jamf, SCCM), networking fundamentals, PowerShell scripting, ticketing system management, remote support tools
Preferred skills
Linux troubleshooting, mobile device management, conference room technology support, knowledge base creation, cross-functional collaboration
Technologies
Windows 11, macOS, Microsoft 365, Microsoft Intune, Jamf, SCCM, Windows Autopilot, Cisco, Fortinet, Amazon WorkSpaces, Microsoft Entra ID, Zoom, Teams
Responsibilities
Troubleshoot hardware, software, and connectivity issues; manage device lifecycle and provisioning; support networking and cloud technologies; create and maintain technical documentation; partner with cross-functional teams to evaluate new technologies. (via careerplan.io/jobs/C7-00F-A3-278-it-enterprise-systems-support-engineer)
Seniority
Mid-level, hands-on IC
