Junior Service Desk Administrator
Core
Provide hardware and software support for desktop and mobile endpoints, manage device compliance, and maintain systems/network access for a financial platform serving local businesses.
Role type
Junior Service Desk Administrator
Builds
A financial platform for local businesses across Europe
Domain
Financial technology / IT Support
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Windows endpoint support, macOS endpoint support, iOS device support, Android device support, enterprise MDM management, video conferencing solutions, mobile device distribution, SLA adherence, onboarding/offboarding support, stakeholder collaboration
Preferred skills
Slack proficiency, Microsoft Teams proficiency, Atlassian suite proficiency, Microsoft 365 proficiency
Technologies
Windows, macOS, iOS, Android, enterprise MDM, Slack, Teams, Atlassian suite, Microsoft 365
Responsibilities
Provide hardware and software support to users and desktop and mobile endpoints, Ensure all devices remain compliant with corporate device management and security policies, Ensure systems, services and network access are maintained in line with corporate security policies, Manage video conferencing solutions in the offices, Distribute and manage mobile devices and airtime contracts, Support the onboarding and offboarding of Teyans
Seniority
Junior, hands-on IC