Value Realization Manager
Core
Own the end-to-end value realization strategy for core GTM tech stack to ensure adoption, ROI, and measurable impact on pipeline and revenue.
Role type
Value Realization Manager (Revenue Operations)
Builds
Value realization scorecard/dashboard tying tool usage to pipeline, forecast accuracy, and rep productivity outcomes
Domain
SaaS / Revenue Operations / GTM Technology
Deliverable
dashboards & analysis
Required skills
Value realization strategy, adoption metrics definition, ROI modeling, stakeholder management, change management, data analysis, vendor relationship management
Preferred skills
Customer Success Manager experience at Clari, Outreach, ZoomInfo, or LinkedIn, GTM tech stack architecture knowledge, Salesforce/HubSpot integration familiarity
Technologies
Clari, Outreach, PG:AI, ZoomInfo, LinkedIn Sales Navigator, Kaia, Clari Copilot, Salesforce, HubSpot
Responsibilities
Define and track adoption metrics, usage benchmarks, and ROI models; Partner with Sales, Sales Enablement, Business Application, and IT teams to ensure tools are configured and integrated; Identify underutilized features and drive targeted enablement; Act as internal CSM for vendor relationships; Build and maintain value realization scorecard; Lead onboarding and change management for new tool rollouts; Gather feedback to improve stack ROI; Serve as primary point of contact for renewal and expansion conversations
