Customer Service Representative | Dagupan, Pangasinan
Core
On-site customer service professional supporting international clients in a fast-paced BPO environment.
Role type
Customer Service Representative
Builds
Customer support services for international clients
Domain
Business Process Outsourcing (BPO)
Deliverable
client delivery
Required skills
English communication (written and verbal), customer service, problem-solving, multitasking, attention to detail
Preferred skills
BPO or call center experience, experience in healthcare support, technical support, billing support, sales support, live chat/email support, inbound/outbound calling (via careerplan.io/jobs/BA-006-65-07E-customer-service-representative-dagupan-pangasinan)
Technologies
Multiple support systems
Responsibilities
Handle customer inquiries via phone, chat, or email; resolve issues and manage escalations; maintain accurate records; adapt to fast-paced environments
Seniority
Entry to Mid-level, on-site IC