English Trainer – ESL
Core
Deliver engaging English and ESL training to adult learners in a professional environment, focusing on spoken and written English, grammar, vocabulary, and professional communication.
Role type
Senior IC English Trainer (ESL)
Builds
Training sessions, learning materials, and assessments for internal employees
Domain
Corporate training / BPO / Language education
Required skills
Adult learning pedagogy, ESL curriculum design, classroom facilitation, learner assessment, constructive feedback delivery, training material development, data tracking, stakeholder collaboration
Preferred skills
BPO/Contact center training experience, proficiency assessment expertise, lesson planning, coaching on professional communication, TESOL/TEFL/CELTA certification, fast-paced operational environment experience
Technologies
Digital training tools, video interview platforms, learning management systems
Responsibilities
Develop and facilitate training sessions on spoken/written English, grammar, and vocabulary; Assess learner proficiency and identify development needs; Adapt training methods for different levels and styles; Provide constructive feedback and individual coaching; Track learner progress and evaluate training effectiveness; Collaborate with leadership to align training with performance needs; Create and improve training materials and resources.
Seniority
Mid-Senior, hands-on IC (via careerplan.io/jobs/BA-006-04-279-2A-603-english-trainer-esl-at-resolvglobal)