Technical Trainer (Meeting Insights)
Core
Design, develop, and deliver training programs and certification tracks for AudioCodes Meeting Insights, a Conversational AI SaaS platform, to drive customer and partner adoption.
Role type
Technical Trainer / Customer Enablement Specialist
Builds
Training ecosystem, knowledge base, and learning resources for Meeting Insights
Domain
Enterprise Communications, Conversational AI, SaaS
Required skills
Training program design, customer enablement, technical communication, virtual/in-person delivery, knowledge base management, content development
Preferred skills
Conversational AI experience, unified communications platforms (Teams, Zoom, Webex), Generative AI knowledge, identity management (Azure AD)
Responsibilities
Own end-to-end training ecosystem for Meeting Insights, build and maintain internal knowledge base, collaborate with Product and Technical Writing teams, design and deliver hands-on technical sessions, improve training effectiveness via feedback and analytics
Seniority
Mid-level, hands-on IC (via careerplan.io/jobs/85-004-E9-C69-technical-trainer-meeting-insights-at-audiocodes)
