Test Automation Lead
Core
Lead the transformation of testing into a continuous and efficient end-to-end quality engineering function for ServiceNow Hardware Asset Management (HAM) solutions.
Role type
Senior ServiceNow HAM Developer / Test Automation Lead
Builds
Hardware lifecycle processes, asset accuracy in CMDB, procurement-to-retirement workflows, and cost-effective asset governance on the ServiceNow platform.
Domain
IT Asset Management (ITAM) / ServiceNow Platform
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
ServiceNow HAM Pro module, ServiceNow scripting (Business Rules, Script Includes, Client Scripts), Flow Designer, Glide APIs, CMDB structure, ITAM processes, Hardware Asset Lifecycle Management
Preferred skills
Software Asset Management (SAM Pro), IntegrationHub, ERP systems (SAP, Oracle, Coupa), Performance Analytics, SCCM/Intune/Jamf integration, barcode/RFID tracking, AI-driven asset optimization
Technologies
ServiceNow, Flow Designer, Glide APIs, CMDB, Discovery, IntegrationHub, SAP, Oracle, Coupa, SCCM, Intune, Jamf
Responsibilities
Implement and configure ServiceNow HAM Pro module; Manage end-to-end hardware asset lifecycle (request, procurement, receiving, deployment, tracking, maintenance, retirement); Configure asset models, categories, and stock rules; Maintain accurate hardware inventory aligned with CMDB and Discovery data; Develop reports and dashboards for hardware utilization and compliance; Automate asset lifecycle processes using Flow Designer and scripts; Support platform upgrades, testing, and production releases.
Seniority
Senior, hands-on IC
