Associate Principal Engineer, ServiceNow (HAM)
Core
Design, develop, and implement ServiceNow ITAM (HAM, SAM) solutions and integrations to align business requirements with standardized processes.
Role type
Associate Principal ServiceNow Engineer (ITAM/HAM/SAM)
Builds
ServiceNow ITAM modules, integrations, and customized platform configurations
Domain
IT Service Management / IT Asset Management / Enterprise Software
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
ServiceNow ITAM/HAM/SAM/ITSM module expertise, ServiceNow integrations, ServiceNow scripting (Business Rules, Client Scripts, UI Policies, UI Actions, Jelly Scripting, AngularJS), ITIL knowledge, technical solution design, integration testing
Preferred skills
Experience in ITOM or CSM modules, global delivery environment experience
Technologies
ServiceNow, AngularJS, Jelly Scripting
Responsibilities
Design and implement ServiceNow ITAM solutions including HAM and SAM, develop and test ServiceNow integrations, configure and customize ServiceNow applications using scripting, troubleshoot technical issues on the platform, participate in design and code reviews
Seniority
Senior, hands-on IC
