ServiceNow Architect Remote
Core
Designing and leading end-to-end enterprise ServiceNow solution architecture across ITSM, ITOM, ITAM, HAM, and SAM domains.
Role type
Senior ServiceNow Solution Architect
Builds
Scalable, secure ServiceNow implementations and integrations for enterprise clients
Domain
IT Service Management / Enterprise Software Architecture
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
ServiceNow platform governance, ITSM/ITOM/ITAM/HAM/SAM configuration, JavaScript, Glide APIs, Flow Designer, Integration Hub, REST/SOAP APIs, CMDB architecture, CSDM alignment, AI workflow design, performance tuning, technical roadmap definition, stakeholder engagement
Preferred skills
ServiceNow AI tools expertise, pre-sales solution estimation, RFP response capability, mentorship of delivery teams
Technologies
ServiceNow, JavaScript, Glide APIs, Flow Designer, Integration Hub, REST, SOAP, MID Server, AI tools, ERP, HRIS, CMDB, Service Mapping, Discovery, Event Management, SAM Pro
Responsibilities
Lead end-to-end solution architecture for ServiceNow implementations, translate business needs into scalable solutions, define technical roadmaps and reference architectures, oversee platform health and upgrade planning, architect integrations with third-party systems, drive CMDB architecture and CSDM alignment, design asset lifecycle workflows, provide technical direction to developers and analysts, perform design reviews and code quality assessments, partner with clients to communicate architectural choices, mentor delivery teams, support pre-sales efforts, ensure compliance with security and performance standards
Seniority
Senior, hands-on IC with strategic oversight
