Process Trainer - TL - Lending
Core
Design and deliver training programs for sales teams on lending products, sales processes, compliance, and operational procedures.
Role type
Senior Training Manager (Lending)
Builds
Training content, SOPs, e-learning modules, and coaching initiatives for sales teams
Domain
Fintech / Lending / Banking
Deliverable
product features
Required skills
Sales training design, L&D program delivery, Coaching and mentoring, Content development, Stakeholder collaboration, Performance evaluation, Regulatory compliance knowledge, Field-based training facilitation
Preferred skills
LMS proficiency, Microsoft PowerPoint/Excel, T&D certification, Networking capabilities
Responsibilities
Design and deliver classroom, virtual, and field-based training sessions; Develop training manuals, SOPs, and assessments; Collaborate with SMEs to align learning with business objectives; Evaluate trainee performance and identify gaps; Provide ongoing coaching to improve sales productivity; Monitor training effectiveness and recommend enhancements.
Seniority
Senior, hands-on IC
