Account Manager (Multiple Roles Available) | Growth & Expansion
Core
Own renewals, reduce churn, and drive expansion for a large portfolio of SMB and Mid-Market customers in operational/trade industries.
Role type
Senior Account Manager (SaaS)
Builds
Customer retention and revenue growth for Simpro's SMB/Mid-Market base
Domain
SaaS / Operational & Trade Industries
Deliverable
client delivery
Required skills
Account management, churn reduction, renewal forecasting, portfolio management, commercial instincts, process discipline
Preferred skills
Experience with operational/trade industries, scaling business environments
Responsibilities
Manage end-to-end renewals across a large portfolio, proactively identify at-risk customers, spot and act on expansion opportunities, maintain CRM hygiene, engage with operational customers to translate features into business outcomes
Seniority
Senior, hands-on IC
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