Administration Assistant
Core
Support customer success initiatives by building relationships with clients and managing ongoing communication to ensure client satisfaction and expand product adoption.
Role type
Customer-facing administration specialist
Builds
Customer relationships and communication channels for risk management software platforms
Domain
Risk management software / Compliance technology
Deliverable
client delivery
Required skills
Office administration, customer service, telephone communication, relationship building, collaboration
Preferred skills
Technical knowledge, self-motivation, sales collaboration
Responsibilities
Building strong relationships with existing customers, managing ongoing communication with clients, ensuring continued client satisfaction, identifying opportunities to expand product adoption, collaborating with the Sales Team, collaborating with the Executive Team