Presales Specialist (PSS) | OTT/CPaaS/SaaS | Kolkata
Core
Define and implement pre-sales strategy for CPaaS/SaaS solutions, specifically focusing on WhatsApp and RCS business messaging to drive revenue and customer growth.
Role type
Senior presales specialist (CPaaS/SaaS)
Builds
Value propositions, solution proposals, and strategic presentations for enterprise clients
Domain
CPaaS/SaaS, OTT communication channels (WhatsApp, RCS)
Deliverable
product features
Required skills
CPaaS/SaaS market knowledge, WhatsApp and RCS technical expertise, solution proposal development, market research, strategic client presentations, RFP/RFI management
Preferred skills
Enterprise product presales experience, understanding of Meta and Google ecosystem updates
Technologies
WhatsApp Business, RCS, CPaaS platforms
Responsibilities
Collaborate with product managers to define pre-sales strategy, translate technical capabilities into tailored client solutions, conduct market research to identify opportunities, present solutions to decision-makers, manage RFP/RFI responses, sustain customer wallet share
Seniority
Mid-to-Senior, hands-on IC