Outbound Sales Rep - Business Development Contact Center
Core
Drive new and existing customer growth through outbound sales, personalized account management, and equipment rental solutions.
Role type
Outbound Sales Representative (Business Development)
Builds
New/used equipment sales, OEM parts sales, customer-owned fleet solutions, and OSHA safety course enrollments.
Domain
Equipment rental and construction services
Deliverable
product features
Required skills
Outbound sales, CRM utilization (SalesForce.com), persuasive selling, rental quotation processing, contract management, customer qualification, price negotiation, branch operations coordination, IT system proficiency (RentalMan, Microsoft Office)
Preferred skills
Construction equipment experience, prior inside sales with outbound calling
Technologies
SalesForce.com, RentalMan, Microsoft Office (Word, Excel, Outlook)
Responsibilities
Qualify and quantify customer needs using CRM; process rental quotations, reservations, and contracts; drive Active Customer Growth and YoY Rental Revenue Growth; recover declining and dormant customers; negotiate equipment rental and sales prices; coordinate with branch staff to ensure customer satisfaction.
Seniority
Entry-level to Mid-level, hands-on IC