Service Supervisor
Core
Lead the daily operations of a busy equipment service workshop, coordinating technicians, managing workflow, and ensuring quality repairs for construction and environmental machinery.
Role type
Service Supervisor (Leadership)
Builds
Production repair services for construction and environmental equipment
Domain
Construction equipment / Heavy machinery service
Deliverable
Production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Mechanical diagnostics, electrical systems repair, hydraulic systems repair, workshop workflow management, team coordination, customer dispute resolution, quality assurance inspection, safety culture leadership
Preferred skills
Mechanical Trade Certificate, high-risk work tickets, driver's licence
Technologies
Diagnostic tools, workshop management systems
Responsibilities
Monitor and manage daily workshop workflow, assign jobs to service technicians, schedule and conduct in-house training, review repair work before release to customers, assist in managing customer concerns and warranty claims, drive safety culture within the workshop
Seniority
Mid-level, hands-on leadership