Service Manager
Core
Leading a team of heavy equipment maintenance technicians to manage service schedules, diagnose issues, and maintain customer satisfaction for rental construction equipment.
Role type
Service Manager (Heavy Equipment Maintenance)
Builds
Rental fleet maintenance and repair operations
Domain
Construction equipment rental and fleet management
Deliverable
client delivery
Required skills
Team leadership, work order management, equipment diagnostics, customer relationship management, employee training, safety compliance
Preferred skills
Construction industry background, field service experience, experience leading maintenance teams
Technologies
Proprietary T3 platform, industry-leading diagnostic tools
Responsibilities
Coordinate and supervise quality performance of equipment mechanics, schedule repairs for customer and company-owned equipment, maintain customer relationships and resolve inquiries, train and develop employees, ensure safe work environment
Seniority
Individual Contributor, Team Lead