Professional Customer Service (German)
Core
Managing customer orders, handling complaints, and preparing price quotations for a ceramics manufacturing group.
Role type
Customer Service Representative (German speaking)
Builds
Order management and back office support for Villeroy & Boch Hungary
Domain
Ceramics manufacturing
Deliverable
client delivery
Required skills
German language skills, written and verbal communication, order management, complaint handling, price quotation preparation, computer skills, SAP user level
Preferred skills
Openness to IT solutions (S/4HANA, AI), English or other foreign language skills
Responsibilities
Recording and modifying orders, handling complaints, contacting customers in writing, communicating with German-speaking colleagues, preparing and amending price quotations
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