Customer Service Specialist (f/m)
Core
End-to-end order management and production coordination for premium packaging clients in the food and personal care sectors.
Role type
Customer Service Specialist (Order Coordination)
Builds
Custom packaging products for Premium & Personal Care and food markets
Domain
Manufacturing / Packaging Industry
Deliverable
client delivery
Required skills
Order management, production planning, inventory monitoring, ERP systems, MS Office (Excel), internal stakeholder coordination
Preferred skills
Experience in manufacturing environment, multilingual communication
Responsibilities
Accepting and entering customer orders into the system, monitoring order fulfillment and delivery deadlines, coordinating delivery processes with internal departments, planning production based on customer orders and forecasts, collaborating with the Purchasing department for raw materials, monitoring and optimizing inventory levels, preparing reports and analyses
Seniority
Individual Contributor, entry to mid-level