Specialista správy zákaznické péče
Core
Managing customer order inquiries, complaints, and export documentation for sales requests.
Role type
Order Management Specialist
Builds
Order fulfillment and export documentation for sales customers
Domain
Logistics / Export
Deliverable
client delivery
Required skills
SAP, MS-Office, export procedures, English (fluent), order flow management, invoicing, return order handling
Preferred skills
German, proactive approach, flexibility
Technologies
SAP, MS-Office
Responsibilities
Handling customer queries regarding orders and complaints, following up on daily order flow, issuing invoices and credit notes, preparing export documents and coordinating with customs
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