Specialista správy zákaznické péče
Core
Managing customer orders, inquiries, and complaints while coordinating export procedures and internal communication.
Role type
Order Management Specialist
Builds
Order fulfillment and export documentation
Domain
Logistics and Customer Service
Required skills
SAP, MS-Office, export procedures, English (fluent), communication, proactive work style
Preferred skills
German
Technologies
SAP, MS-Office
Responsibilities
Handling customer queries and complaints regarding orders, following up on daily order flow, issuing invoices and credit notes, preparing export documents and coordinating with customs